Technical Support
Our TAG Solutions Engineers are experienced industry professionals that assist customers over the phone, online or on-site with technical questions regarding the software and hardware solutions we sell. Our highly trained team brings to your project many years of industry experience. By leveraging our knowledge of our vendors technologies, TAG Solutions Engineers know the nuances and capabilities of our solutions and confidently and expediently apply them, helping you save time and effort while reducing costs.
Create a Case
Complete the form to create a technical support request case.
To Resolve Issues for our Customers & Partners, we have 2 Tiers of Support
Tier 1
Product Support
- Problem identification
- Email support: info@tagsolutions.io
- Product Training Classes (Basic, Advanced, Custom)
Tier 2
Application Support
- Virtual or onsite
- Technology & application
support - Migration & upgrades
- Virtual machine support
PALLETIZING CASE STUDIES
Packaging Manufacturer
Packaging Manufacturer
Choosing UR for their open platform gave ClearPack the flexibility to program the application themselves.
Furniture Manufacturer
Furniture Manufacturer
Becker Romania increases productivity by automating glue dispensing and assembly processes with UR10 Robots.
Global Beauty Company
Global Beauty Company
Universal Robots Delivers Half a Million Dollars in Annual Savings at Coty Cosmetics.
Case Studies
Streamline your Palletizing and Machine Tending Applications with Collaborative Automation
MACHINE TENDING CASE STUDIES
Precision Machining Company
Precision Machining Company
The UR ActiNAv solution boosts competiveness, empowers workers and extends lifespan of legacy equipment for PrecisionForm.
Fire Equipment Manufacturer
Fire Equipment Manufacturer
Vision-guided collaborative robots deliver fast ROI for Task Force Tips. Their investment in three UR robots paid for itself in 34 days!
Lighting Fixture Manufacturer
Lighting Fixture Manufacturer
Temar’s investment made the company a more competitive manufacturer and an attractive employer–the mundane tasks are now performed by cobots.
Services & Support Provided by TAG Solutions
Technical Support
8:00am – 5:00pm EDT